From the Press: Lawsuit Against Pelephone for Leaking Call Records and Breach of Privacy
Coverage of the article on Ynet: a serious breach of privacy led to the destruction of a relationship and a damages claim against Pelephone.
Shani Levi, a customer of Pelephone, filed a NIS 120,000 lawsuit against the cellular company through Adv. Yariv Vaknin. The lawsuit claims that the company handed her personal call records over to her former fiancé without authorization. The act was allegedly carried out by forging her signature and through a blatant violation of her fundamental rights.
According to the article, the failure led to the destruction of Levi’s relationship. The former fiancé suspected infidelity based on the information he received, which caused an irreversible crisis of trust.
Failures in Identification and Service Representatives’ Negligence
The lawsuit exposes serious failures in the cellular company’s work procedures. It is alleged that Pelephone’s representatives did not carry out the required procedures to identify the customer. The fiancé requested the information from a phone device not registered in her name, while impersonating her. Nevertheless, the company handed him personal and sensitive information.
Pelephone argued in court that the fiancé deceived the service representatives and bears sole responsibility for the damage. However, Adv. Yariv Vaknin emphasized that the case exposes systemic deficiencies in protecting customer privacy. Telecommunications companies hold our most personal information and are obligated to protect it according to the strictest standards.
Breach of Privacy as Grounds for a Damages Claim
The Protection of Privacy Law was designed to prevent exactly these kinds of cases. Leaking personal information, and certainly call records, constitutes a civil tort entitling the victim to compensation. In this case, the damage is not only monetary but also includes deep emotional and social harm.
Our firm leads legal battles against giant corporations in order to defend the citizen’s rights. We believe that a company that is negligent in protecting private information must bear full responsibility for the damages caused to the customer.
The Importance of Legal Representation Against Cellular Companies
Managing a lawsuit against a corporation such as Pelephone requires determination and deep familiarity with tort law and privacy protection. Vaknin Yariv Law Office provides a legal envelope for clients who were harmed by the negligence of large commercial bodies.
- Legal analysis: review of all the evidence and the failures in the identification procedures.
- Personal accompaniment: case management in full transparency with the client.
- Realization of rights: pursuing the maximum compensation for harm to reputation and privacy.
Please note: the content on this site is intended for enrichment only. The information does not constitute binding legal advice and does not replace a personal consultation with an attorney.
Was your privacy violated? Do you need determined legal representation? Vaknin Yariv Law Office is at your service at our Afula and Bnei Brak branches (BSR 4). Contact us to schedule a consultation. Leave your details on the site or call now: 052-2288824.
